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Effective Date: January 1, 2026
This Privacy Policy explains how Custom Portland Concrete ("we," "us," or "our") collects, uses, and protects information when you visit concretecompanyportland.com (the "Site") or contact us about concrete services. By using the Site, you agree to the practices described below.
Information you provide directly: When you fill out a contact or estimate request form on our Site, we collect the information you submit - typically your name, phone number, email address, and a description of your project. This information is submitted through a third-party form provider (Tally) and forwarded to our team.
Information collected automatically: When you visit the Site, basic technical information may be collected automatically, including your IP address, browser type, device type, pages visited, and the date and time of your visit. This information is collected through analytics tools (such as Vercel Analytics) and helps us understand how visitors use the Site.
Cookies: Our Site may use cookies - small text files stored on your device - to improve your browsing experience. We do not use cookies for advertising or to track you across other websites. You can disable cookies in your browser settings, though some site features may not function as expected if you do.
We use the information we collect to:
We do not sell, rent, or share your personal information with third parties for their marketing purposes. We do not use your contact information for automated marketing campaigns or newsletters unless you explicitly opt in.
Our Site uses a small number of third-party services to operate properly:
We retain contact information submitted through our forms for as long as it is relevant to an active or recent business relationship. If you submitted an estimate request and we completed a project together, we may retain your information for record-keeping purposes for up to 7 years. If your inquiry did not result in a project, we typically retain your information for no more than 2 years. You may request deletion of your information at any time by contacting us at estimates@concretecompanyportland.com.
You have the right to:
To exercise any of these rights, contact us at estimates@concretecompanyportland.com or by phone at (207) 245-9716. We will respond within 30 days.
Our Site is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal information through our Site, please contact us and we will delete it promptly.
We take reasonable steps to protect your personal information from unauthorized access, disclosure, or loss. Our Site is served over HTTPS, and we work with third-party providers who maintain their own security standards. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this page periodically. Continued use of the Site after changes are posted constitutes your acceptance of those changes.
If you have questions or concerns about this Privacy Policy or how we handle your information, please reach out: